Contact

Contact Us 

We’d love to hear from you! 💬
Whether you have a question about your order, need help with a product, or just want to share your feedback — our team is here to assist you.

📩 Email Support

For all customer service inquiries, please reach out to us at:
shopsolidcare@gmail.com

Please include your Order Number in the subject line if your query is related to an order.
Our support team usually replies within 24 hours (Monday–Saturday, 10 AM – 7 PM IST).

🔁 Returns & Replacements

If you received a damaged or wrong product, don’t worry!
Simply email us at shopsolidcare@gmail.com with the following details:

Your Order Number

A short description of the issue

A clear photo of the product (if applicable)

Our team will review your request and guide you through the return or replacement process quickly.

💼 Business & Partnerships

Want to collaborate or become a supplier?
Send us an email at shopsolidcare@gmail.com with the subject line “Partnership Inquiry” — we’d be happy to connect!

⚡ Quick Help

Before reaching out, check out our FAQs and Order Tracking pages — most common questions are already answered there.

🔒 Your Privacy Matters

We respect your privacy. All information you share with us is kept 100% confidential and used only for customer support purposes.

❤️ We’re Here for You

At Shop Solid, customer satisfaction is our top priority.
No matter the question — big or small — we’re always ready to help you out.